My View

E-learning Services and Support

Student FAQs

1. Log into the Unijos LMS using your username and password. In the My Moodle Courses block, select the link to your Moodle course site.

2. Log in directly at using your login details. Your courses will appear on the front page Courses block.Learn more.

You can access Moodle directly from the Moodle homepage using your username and password. Your list of courses will appear on the Courses block.

In order for the course to be accessible to students on Moodle, teachers must "activate" it. If you are unable to see the course, contact your teacher to ensure he/she has activated it.

If you register for the course late, you will need to wait 24 hours after the registration to gain access to the activated course. If the problem persists, contact the Support Service Desk for assistance. Learn more about ICT.

You will have access to all 'activated' Moodle courses 24 hours after registration. Otherwise, make sure that the teacher is using Moodle and has not forgotten to make the course site accessible to students.

If the problem persists, contact the Support Service Desk for assistance.

Log on to the LMS and click on user profile. Changes like your name and email address should be done via your Support Centre. Once you have made changes , it will take effect almost immediately.

Changes to your profile like adding a picture, a description of yourself, your interests, and location, can be done directly in Moodle.

Follow the steps below to update your profile:

1. Login to Moodle.
2. Click on your name at the top right of the Moodle page.
3. Select Profile from the dropdown menu.
4. In the User Details box, click Edit profile.
5. Make any necessary changes and click Update profile (at the bottom).

It is likely that the email address in your profile is wrong. Verify the profile update FAQ section to update your email. It could also be that you are not subscribed to the forums that are generating emails or that you have not enabled your messaging preferences to receive email notifications.

To enable your message preferences follow the instructions below:

1. Login to Moodle.
2. Click on your name at the top right of the Moodle page.
3. Select Preferences.
4. Under User Account, select Messaging.
5. Scroll to the Forum section of the page and tick the box under the Email heading. You can specify to receive emails when you are offline and/or when you are logged in to Moodle.

Moodle works well on all standard browsers and operating systems.

Students should contact the support Service Desk for help with Moodle.

Instructor FAQ

For information about how to make your course available to students, refer to the handout “How to make your Moodle course visible to students” on the Help for Instructors page (you will need to log in using your username and password).

Students are automatically enrolled into your courses. It is not recommended to manually add students to your course site.

You can manually add teaching assistants, research assistants, and other participants to your course. For more information/instructions, refer to “How to manually enrol users in Moodle” on the Help for Instructors page to get the full instructions. You will be required to provide your username and password to access the information.

There are 2 ways to view the list of participants on your Moodle site.

1. In the Administration block click Users and then Enrolled users.
2. In the People block click Participants.

There are two ways to communicate with students on Moodle.

1. To communicate with the whole class, use the Announcement forum:
Click on the Announcements forum link on the course main page.
Click Add a new topic.
Write your message in the Message box.
Tick Mail now at the bottom of the page to send the message immediately.
Click Post to forum.
2. To communicate with selected students use the People block:
Click Participants in the People block.
Select the check box next to the name of the participant you need to message. From the Choose drop down menu select Send a message.

Type the message in the editor and click Preview. If the text requires no corrections, click Send a message.

Follow the instructions below to add a file:

1. Turn editing on (button at the top right).
2. Click on the file on your desktop, then hold and drag it to the course main page. An ADD FILE(S) HERE box will appear.
3. Drop the file onto the box.

Moodle questions should be directed to the ICT WAS Support. ICT WAS provides Moodle Training and drop-in sessions. The schedule and registration links will be available on the elearn Training web page soon. Additional handouts can be found on Help for Instructors page on Moodle (you will need to log in with your username and password).

Note: Click on the linked heading text to expand or collapse item.